Information We Collect
We collect only the details needed to deliver diesel safely, manage your account, and keep our services secure.
- Contact details: name, phone number, email, and company or site contact when provided.
- Delivery information: addresses, site access notes, tank or generator details, and delivery preferences.
- Order history: fuel type, quantities, schedule, and related delivery communications.
- Payment confirmations: transaction references from payment processors; we do not store full card numbers.
How We Use Your Information
- Scheduling and completing deliveries, sending confirmations, and notifying you about order status.
- Responding to inquiries, support requests, and service feedback.
- Maintaining safety and security, including fraud monitoring and service quality checks.
Sharing & Disclosures
- Payment processors handle card data securely and provide us with transaction confirmations.
- Delivery and logistics partners receive the details necessary to schedule and complete your delivery.
- Service providers for hosting, analytics, and communications under confidentiality obligations..
- Legal or regulatory requests, fraud prevention, or safety concerns when required by law.
Data Security
- All sessions use HTTPS/SSL encryption to protect data in transit.
- Access to internal systems follows least-privilege controls with authentication requirements.
- Operational data is retained only as long as needed to fulfill deliveries, comply with law, or resolve disputes.
Your Choices & Rights
- Opt out of non-essential marketing communications at any time.
- Request a copy of the information we hold about you or ask us to delete it where permitted.
Changes to This Policy
We may update this Payment Policy to reflect new payment partners, security enhancements, or regulatory requirements. The latest version will always be available on this page. Continued use of our services after updates indicates acceptance of the revised terms.
Contact Us
Questions about payments or delivery billing? Reach our team and we will assist you promptly.
Email: [email protected]
Phone: +961 71 007 900
Contact form: click here