Payment Policy

Payment Methods

We accept the following payment methods for diesel orders:

• Major cards: Visa, Mastercard, and American Express.
• Local partners: Whish Pay, Suyool Pay, and OMT payments.

Payment Processing

• Card details are encrypted and handled by certified payment processors, we do not store card numbers on our servers.
• Authorizations may appear as temporary holds, charges are captured when your diesel delivery is dispatched.
• Invoices or receipts are issued for every successful transaction.

Security Measures

• All sessions use HTTPS/SSL to protect data in transit.
• Access to internal dashboards is secured with strong authentication and least-privilege controls.
• We monitor orders for unusual activity to reduce fraud and unauthorized use.
• Operational data is kept only as long as needed to fulfill and support your delivery.

Order Verification

• We may confirm delivery address, phone number, and tank access before dispatch.
• First-time or high-value diesel orders can require additional confirmation or proof of authorization.
• Discrepancies are addressed with you before payment is finalized.

Billing Adjustments & Refunds

• If diesel prices increase after you place the order, you still pay the lower price you booked. If prices decrease, the difference is credited to your next order.
• For payment disputes, contact us within 24 hours of delivery with your order details and receipt.

Changes to This Policy

We may update this Payment Policy to reflect new payment partners, security enhancements, or regulatory requirements. The latest version will always be available on this page. Continued use of our services after updates indicates acceptance of the revised terms.

Contact Us

Questions about payments or delivery billing? Reach our team and we will assist you promptly.

Email: [email protected]
Phone: +961 71 007 900
Contact form: click here